These surveys were re-designed using QStudio our in house flash survey design platform, as a replacement for existing HTML survey and we managed to dramatically improve both the consumer experience, reducing drop-out by 50% and also improve the quality of data, increasing average click count by 20%.
We will be publishing a full case study explaining the journey we went through to re-engineer these surveys soon.
But in the mean time my team is basking in the glory of winning this award!
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